Effective Date: March 23, 2026
These Terms & Conditions (“Terms”) govern your purchase of and participation in The Dreambuilder Accelerator (“Program”) offered by Dreambuilder Bookkeeper, LLC. By purchasing, accessing, or participating in the Program, you agree to these Terms.
1. Program Overview
The Program is a self-paced educational course with access to group Q&A (“Office Hours”) for a limited period as described below. You are responsible for your own implementation, decisions, and results.
2. Eligibility
You must be at least 18 years old and legally able to enter into a binding agreement to purchase or participate.
3. Access, Delivery, and Availability
3.1 Course Access
Upon purchase, you will receive access to the Program materials via our course platform using a unique login. Similar to “private client access” systems, you agree to keep your login credentials confidential and not share access.
3.2 Office Hours Access Window
Office Hours are included for sixteen (16) weeks from your purchase date unless we state otherwise in writing. After this period, Office Hours access may end, change format, or require an additional purchase.
3.3 Platform Changes / Updates
We may update, reorganize, replace, or discontinue any content, templates, or features, and we may change Office Hours schedules and formats, provided the overall Program offering remains substantially similar.
4. Educational Purpose and No Professional Advice
The Program is for educational and informational purposes only. It is not legal advice, tax advice, financial advice, accounting assurance, or a substitute for a professional review. We do not audit or review your books, and participation cannot be relied upon to detect fraud, errors, or illegal acts.
You are responsible for consulting qualified professionals for your situation.
5. No Guarantees
The Program is provided “as is,” and we make no guarantees regarding outcomes or results. Your success depends on many factors outside our control.
6. Confidentiality, Office Hours, and Community Conduct
6.1 Our Confidentiality Commitment (What We Do)
We will treat information you provide to us as confidential and will not disclose it except:
to team members/contractors with a need to know,
as required by law or legal process, or
with your written authorization.
We may also use testimonials only with your consent, and you may request anonymity.
6.2 Group Setting Reality (Important)
Office Hours are a group environment. Even if we keep your information confidential, we cannot guarantee the confidentiality of other participants. You assume the risk of participating in group Q&A and of sharing any information (including screen sharing).
6.3 Your Responsibilities in Office Hours (What You Must Do)
You agree that you will:
Share only what you are comfortable sharing in a group environment.
Avoid disclosing sensitive personal information or third-party confidential information (e.g., client names, full addresses, bank account numbers, payroll details identifying employees, medical info, etc.).
Redact or obscure sensitive data before screen sharing (we will remind you, but you are responsible).
Not record, screenshot, download, or redistribute Office Hours content or other participants’ shared information without express written permission.
6.4 Recording Policy
Office Hours may be recorded for training/replay purposes. If recorded, you will be notified at the start of the session. If you choose to speak or screen share while recording is enabled, you consent to being included. You may opt out by staying off-camera, not screen sharing, using chat-only, or requesting the recording be paused for your question (we will make reasonable efforts but cannot guarantee technical success).
6.5 Respectful Conduct
You agree to participate respectfully. We may remove you from Office Hours or the Program (without refund) for harassment, abuse, hate speech, doxxing, repeated boundary violations, or any conduct that disrupts the learning environment.
7. Intellectual Property and License
All Program materials (videos, templates, documents, worksheets, slides, frameworks, and any other content) are owned by the Company and protected by intellectual property laws.
We grant you a limited, personal, non-transferable, revocable license to access and use the materials for your own internal business use only. You may not copy, reproduce, distribute, sell, share, publish, or create derivative works from Program materials without written permission.
We may terminate this license if unauthorized use is discovered.
8. Payment Terms Incorporated
Your purchase and payment obligations are governed by the Billing and Refund Policy below, which is incorporated by reference.
9. Non-Disparagement and Good-Faith Dispute Resolution
We want disputes handled privately and professionally. In the event of a dispute, you agree to attempt good-faith resolution with us before posting public statements designed to disparage the Program, Program Materials, or the Company.
This does not prohibit honest reviews, legal testimony, or statements required by law.
10. Termination and Access Restriction
We may suspend or terminate access to the Program and/or Office Hours if you:
violate these Terms,
violate intellectual property restrictions,
engage in abusive/disruptive conduct, or
attempt chargebacks or fraudulent payment activity.
11. Limitation of Liability
To the maximum extent permitted by law:
We are not liable for indirect, incidental, special, consequential, or punitive damages.
Our total liability for any claim arising out of or relating to the Program will not exceed the amount you paid to us during the calendar year of the cause of action.
12. Indemnification
You agree to indemnify and hold harmless the Company and its owners, employees, contractors, and agents from claims arising out of your misuse of the Program, your violation of these Terms, or your violation of any third-party rights.
13. Time Limit to Bring Claims
Any claim must be filed within one (1) year from the accrual of the cause of action, notwithstanding any longer statutory period, to the extent permitted by law.
14. Governing Law and Venue
These Terms are governed by the laws of the State of Tennessee. Any action must be filed exclusively in Sullivan County, Tennessee.
15. Severability
If any provision is held invalid or unenforceable, the remainder remains in effect.
16. Entire Agreement / Amendments / Waiver
These Terms, together with the Billing and Refund Policy and Privacy Policy, are the entire agreement between you and the Company regarding the Program, and supersede prior discussions. Amendments must be in writing.
Effective Date: March 23, 2026
1. Pricing and Payment
Your purchase price is the amount displayed at checkout at the time you enroll. We may change Program pricing, payment options, or promotional offers at any time, but any changes will not affect purchases already completed.
Taxes may apply depending on your jurisdiction and the settings of our checkout and course platform providers.
2. Authorization
By submitting payment, you authorize us (and our payment processor) to charge your selected payment method.
3. Chargebacks and Payment Disputes
If you have a billing issue, contact us first so we can address it. Unauthorized chargebacks may result in immediate loss of access to the Program and Office Hours.
4. Refund Policy
14-day refund window: You may request a full refund within 14 days of purchase.
After 14 days, all sales are final.
How to request a refund: email [email protected] with the subject line “Refund Request – Dreambuilder Accelerator” and include the email used at checkout.
5. Failed Payments / Access Issues
If a payment fails or is reversed, we may suspend access until the issue is resolved.
Effective Date: March 23, 2026
This Privacy Policy explains how we collect, use, and protect personal information in connection with The Dreambuilder Accelerator Program and related services (including Office Hours). This Policy is modeled on common online course/privacy frameworks, including confidentiality and testimonial consent concepts.
1. Information We Collect
We may collect:
Account and purchase data: name, email, phone number, billing details (processed by third-party payment processors), purchase history.
Course platform data: login activity, lesson completion, downloads, comments, and messages.
Office Hours data: if you attend, we may see your display name, audio/video participation, chat messages, and any content you voluntarily share (including screen shares).
Technical data: IP address, device/browser, analytics and cookies (if enabled on your website/platform), similar to standard cookie/analytics practices described in your example policy.
2. How We Use Information
We use your information to:
provide the Program and Office Hours,
process payments and deliver receipts,
provide support and respond to requests,
improve content and platform performance,
send Program-related emails (transactional and service notices),
request consent for testimonials or marketing use when applicable.
3. Office Hours and Participant Privacy (Important)
Office Hours are group sessions. If you share your screen, speak, or post in chat, other participants may see that information. We ask participants not to record or share, but we cannot guarantee their compliance. This is consistent with the reality that confidentiality obligations can be limited by group participation and legal requirements.
4. Sharing of Information
We do not sell your personal information. We may share information with:
service providers who support the Program (course platform, email system, payment processors, scheduling tools),
contractors who need access to provide support (under confidentiality obligations),
legal/compliance if required by law, subpoena, or court order (with notice where reasonably practicable).
5. Testimonials and Marketing
We will not use your testimonial, name, likeness, or identifying story for marketing without your consent, and you may request anonymity.
6. Data Retention
We retain information as long as necessary to:
provide access to purchased materials,
comply with legal/tax obligations,
resolve disputes and enforce agreements.
7. Security
We use commercially reasonable safeguards and reputable vendors, but no method of transmission or storage is 100% secure.
8. Your Choices and Rights
Email preferences: You may opt out of marketing emails at any time using the unsubscribe link in our emails. Transactional emails (e.g., receipts, access instructions, service notices) may still be sent as they are necessary to provide the Program.
Access, correction, deletion: You may request access to, correction of, or deletion of certain personal information we hold about you, subject to legal, tax, security, and contractual requirements (for example, we may need to retain certain records to comply with law or to enforce agreements).
GDPR/UK GDPR (EEA/UK residents): If you are located in the European Economic Area or the United Kingdom, you may have additional rights, including the right to:
request access to your personal data,
request rectification (correction) of inaccurate data,
request erasure (“right to be forgotten”) in certain circumstances,
request restriction of processing in certain circumstances,
object to processing in certain circumstances,
request data portability (to receive certain data in a commonly used format), and
withdraw consent at any time where processing is based on consent (this does not affect processing already completed).
You may also have the right to lodge a complaint with your local data protection authority.
How to submit a request: Email us at [email protected] with the subject line “Privacy Request” and include the email address associated with your purchase. We may need to verify your identity before fulfilling your request.
9. Children
The Program is not intended for children under 13, and we do not knowingly collect information from children under 13.
10. Changes
We may update this Privacy Policy from time to time. The effective date will be updated.
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